FAQ

Frequently asked questions

Clear answers about monthly home checks, included task time, written reports, service areas, billing, and scope of service.

The Fifty Point is a monthly home check membership. Every month we visit your home, work through a 50-point checklist, handle small maintenance tasks within your included task time, and send you a written report with photos. It is preventive maintenance built to catch small issues before they become expensive ones.

No. A home inspection is usually a one-time evaluation, often tied to a real-estate transaction. The Fifty Point is an ongoing monthly service focused on consistent upkeep, light tasks, and documentation month after month.

No. The Fifty Point is a home services company only. We are not a home care agency, a healthcare provider, or a caregiving service. We do not provide personal care, medical advice, or emergency response — we focus on the home itself.

Every visit includes the full 50-point checklist, light maintenance tasks within your plan’s included task time, and a written report with photos: what we checked, what we found, what we handled, and what to watch.

Every membership plan includes hands-on working time during each visit. Essential includes 1 hour, Comfort 2 hours, Premier 4 hours. This is time we spend handling small maintenance during the monthly visit. If something needs more time, we always discuss it and get your approval first. There are no surprise charges.

Included task time does not roll over month to month. Each billing cycle starts fresh with your plan’s included hours. Any unused time from the previous month expires at the end of that cycle. Additional work beyond included monthly task time can be quoted separately before work continues.

If a task will take longer than your included time, we let you know and provide a quote before continuing. You are always in control — there are no surprise charges.

No. The Fifty Point does not perform structural, electrical, plumbing, HVAC, roofing, or other licensed contractor work. When something falls outside our scope, we can coordinate with independent licensed professionals as a courtesy.

No. We do not provide emergency or after-hours response. In the event of a medical emergency, call 911. For urgent home issues, contact the appropriate licensed professional or utility.

Yes. After every visit you receive a written report with photos, so you always have a clear, permanent record of your home’s condition — and you can share it with anyone you choose.

No. Many members travel often or own second homes and are rarely on site. With access arranged in advance, we check, document, and report whether or not you are there.

We serve Westlake Village, Thousand Oaks, Newbury Park, Oak Park, Agoura Hills, Lake Sherwood, Calabasas, Simi Valley, and Moorpark.

Call 805 778 5050 or email hello@thefiftypoint.com to book your first visit

A handyman fixes one thing and leaves. Next time you call it might be someone who has never seen your home before. The Fifty Point is already there. We check the whole home on every visit, keep it safe and comfortable, handle repairs big and small, and leave a written report with photos every time. The value is not in any single fix. It is in having someone who knows the home, keeps it safe, and is there before something goes wrong.

As life goes on, the home you love becomes more important, not less. The things that keep it safe and comfortable matter more over time. Every visit we go through the whole home, all 50 points, and we write down what we find. You receive a full written report with photos every time. If something needs attention we tell you. We handle what we can on the spot. Because a home that is truly cared for does not happen by accident. It happens because someone is paying attention.

Because the people in it do. Staying in the place you love, feeling confident in every room, knowing nothing has been missed. That is not just maintenance. That is living the life you want, in the place you have chosen. We are there regularly, checking everything, handling what it needs, and making sure nothing slips. So the people in that home never have to wonder. Whether you live there, or love someone who does. *We focus entirely on the home itself. We do not provide medical, nursing, or personal care.

It is one of the most important things we do. The home that holds your life deserves to be cared for so you can stay in it. We are there regularly, checking everything, handling what the home needs, and making sure it stays safe and comfortable. For families who want that for someone they love, we are the ones who make it possible. *We focus entirely on the home. We do not provide medical, nursing, or personal care.

Still have a question?

We’re happy to help — reach out and we’ll get right back to you.